The Steam gift card is not activated and an invalid code is prompted when checking the balance?

As a popular game distribution platform, Steam provides hundreds of millions of players around the world with a rich and diverse gaming experience. As a convenient recharge method, Steam gift cards allow players to easily obtain game funds. However, sometimes when checking the balance of a gift card, you may encounter a prompt for an invalid code. So, how to deal with it? Let’s take a look at the solution together.

1. Double check the gift card code

First, we need to make sure the gift card code entered is correct. Please double-check the code on the gift card to make sure there are no typos or omissions. The code for a Steam gift card is usually a combination of numbers and letters, make sure each character is entered correctly.

2. Confirm that the gift card is activated

Make sure the gift card is ‘activated’. After purchasing or receiving a gift card, it sometimes needs to be manually activated before it can be used. If you purchased a gift card, please check the relevant instructions of the purchase channel to confirm whether activation is required. If you received a gift card as a gift, please check with the gift card giver to confirm activation.

3. Contact Steam customer service

If you have confirmed that the gift card code is correct and activated, but still encounter the prompt of invalid code, we recommend that you contact Steam Support for assistance. The Steam Support team is professional and experienced, and they can provide you with further ‘solutions’ or investigate the issue.You can find support contact information through the support page on the official Steam website. Please provide a detailed problem description and related gift card information, so that customer service can help you solve the problem faster.

4. No other solution? return

If the problem still cannot be solved after the above steps, and you are sure that the gift card is valid and activated, you may consider applying to the purchase channel for a return. Sometimes there may be a problem with the gift card itself, preventing it from being used. According to the policy of the purchase channel, you can consult and try the return and exchange process.

When the Steam gift card is not activated and an invalid code is displayed when checking the balance, you can follow the solutions provided above. At the same time, when trading gift cards on the Won.store gift card trading platform, please follow the above steps and precautions to ensure your transaction is safe and smooth. Enjoy your gaming experience on Steam and secure gift card transactions on Won.store gift card trading platform!