Frequently Asked Questions (FAQ) to Help You Use Won

About Won: Sell Gift Cards

Q: What is Won?
A: https://m.won.store/article/aboutUs.html

Q: Is Won trustworthy?
A: https://blog.won.store/archives/security-certified-of-won-business

Q: How does WON ensure the safety of my information and transactions?
A: https://blog.won.store/archives/safety-is-the-cornerstone-of-our-business-for-won-sell-gift-cards
WON uses advanced encryption and security measures to protect user information and transactions. In addition, WON has strict policies and procedures in place to prevent fraud and ensure fair dealing.

Q: What is the authentication for WON’s card vendors?
A: https://blog.won.store/archives/wons-new-merchant-access-requirements

Q: Why choose Won?
A: https://blog.won.store/archives/why-choose-won-to-sell-gift-cards

Trading Guide

Q: How do I sell my gift card on WON?
A: https://m.won.store/article/SellCardHelp.html

Q: How to check my income?
A: https://blog.won.store/archives/how-can-you-check-your-income

Q: How to withdraw cash?
A: https://blog.won.store/archives/how-to-withdraw-cash-from-won

Q: What if you can’t agree with card vendors’ claim that your card is invalid or used?
A: You can initiate arbitration with Won official, the mediator dealing with the disputes fairly.

Q: What if I have a problem with a transaction on WON?
A: If you have a problem with a transaction on WON, you can contact WON customer support for assistance. WON has a dedicated team of customer support representatives who are available to help resolve any issues that may arise.

Operation Guides

Q: How to sell my gift card on WON?
A: Please refet to the website of www.won.store or APP named Won: Sell Gift Cards directly.

Q: How do I sign up for Won?
A: You can sign up for Won by downloading the WON mobile app or visiting the WON website. Simply follow the prompts to create an account and start using the platform.

Q: What is the invitation code in the registering part?
A: Invitation code comes from your friends who had registered on Won or staff on Won. The invitation code is optional, you can just leave it empty.

Q: What if I cannot successfully sign up?
A: 1. please try to sign up with your email if you fail with your mobile.
2. connect customer service on WhatsApp, which is floating on the right of the web page to tell her your phone model and provide the sign of failure.

Q: What if I cannot receive the email verification code?
A: Please check your spam or junk mail folder if you haven’t received the email verification code.